Explaining Credits
Credits are an internal currency on our platform that you can use to automatically bid on jobs found via job searches.
For example, when submitting a proposal, you can choose between bidding with a Template Bidder or the more advanced AI Generation Bidder created through your custom prompts. You need to spend a certain amount of credits to use each option.
Obtaining Credits
Credits are obtained by purchasing our subscription plans. We offer a range of plans, each providing a certain amount of credits monthly:
Light Plan: 320 credits
Pro Plan: 500 credits
Pro Plus Plan: 950 credits
Additionally, we offer Custom Lead Generation & Outreach Support with unlimited credits and dedicated manager assistance for those requiring extensive support.
Using Credits
Each time you bid on a job with the Template Bidder or AI Generation Bidder, it will deduct 1 credit from your balance. These deductions happen automatically, and your balance is updated instantly.
ℹ️ Note: If you haven't used all credits, they will expire at the end of your subscription month.
Checking Credits Balance
To view your current credit balance, go to Account Settings > Plan & Payment and review the Credits Usage Details section.
You can also track Extra Credits if you've dipped into a negative balance and the total amount of credits you've used, including both regular and extra credits.
Negative Credits Balance
Suppose you use all your allocated credits for the month. In that case, you can continue to bid on new jobs by entering a negative balance, which we refer to as Extra Credits.
Here's what you need to know about using Extra Credits:
Additional Charges: Using extra credits incurs a higher cost than regular credits. Each extra credit used will cost $1.2, whereas the regular credit price is $0.93.
Billing for Extra Credits: Any extra credits used during the month will be billed at the beginning of your next billing cycle. This makes sure you can continue using the service uninterrupted and informs you of the additional costs incurred.
Replenishing Credits
You can upgrade your subscription to a plan that offers more credits monthly at any time. Alternatively, according to your subscription plan, your credits will automatically replenish at the start of each new billing cycle.
Need Help?
If you have any questions or need further assistance regarding your credits or subscription, please don’t hesitate to contact our support team.